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When will I receive my refund?
Refunds are processed within 5-7 business days after we receive and inspect the returned item. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.
What is your return policy?
We accept returns within 3 days of delivery for most items. To be eligible for a return, the item must be unused and in the same condition that you received it. Some items, such as perishable goods and personalized products, are not eligible for return. Please refer to our Returns Policy page for detailed information.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also log into your account and view your order status and tracking information.
Can I change or cancel my order?
If you need to change or cancel your order, please contact our customer service team as soon as possible. Orders that have already been processed and shipped cannot be changed or canceled.
What payment methods do you accept?
We accept various payment methods, including:
- Credit cards (Visa, MasterCard, American Express)
- Debit cards
- Mobile payments
- Bank transfers
- Cash on Delivery (COD) for selected locations
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